Return Policy

At KMD Jewelry, we want you to love your purchase! If for any reason you are not completely satisfied with your jewelry, our 30-day return policy makes it easy to return or exchange your order.

How Does the 30-Day Return Policy Work?

• Return Window: You have 30 calendar days from the date you receive your order to request a return or exchange.

• Condition: Items must be returned in their original condition — unworn, unaltered, and with all original packaging, certificates, and tags intact.

• Proof of Purchase: Please include your order confirmation or receipt with your return.

What Can Be Returned?

• All KMD Jewelry items (rings, necklaces, bracelets, earrings, etc.) are eligible for return within 30 days.

• Customized or engraved items are not eligible for return unless they arrive damaged or defective.

How to Initiate a Return

1. Contact Our Customer Service Team:
   Email us at [e-mail] within 30 days of receiving your order to request a return authorization.

2. Prepare Your Return:
   Pack your item securely in the original packaging, including all paperwork.

3. Ship the Return:
   We recommend using a trackable shipping method. Return shipping costs are the customer’s responsibility unless the item is defective or damaged.

Refunds and Exchanges

• Once we receive and inspect your return, we will notify you of the approval status within 5 business days.

• Approved returns will be refunded to your original payment method within 7-10 business days.

• If you prefer an exchange, let us know when you contact customer service, and we will assist you with your new selection.

Important Notes

• Sale items or gift cards are non-refundable.

• We are not responsible for returns lost in transit. Please use a reliable shipping service.

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If you have any questions about our return policy, feel free to reach out — we’re here to help!

Thank you for choosing KMD Jewelry.